Terms of Service

Overview This website is operated by Virella London. Throughout the site, the terms “we”, “us” and “our” refer to Virella London. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

Online Store Terms By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

Products and Shipping (Dropshipping) We work with global suppliers to bring you high-quality fashion items at competitive prices. Because we ship internationally (including to the United Kingdom), delivery times may vary depending on the product and customs processing. Estimated shipping times will be provided at checkout, but please note they are estimates and not guaranteed delivery dates.

Returns and Refunds Our refund and exchange policy lasts a specified number of days from the date of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it. Please contact our support team to initiate any return process.

Changes to Terms of Service You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.